📋 What's Included

Minimum of 10 'Smashable' items guaranteed per rage room session (excludes The BYO)
Between 3 & 6 'breakable' items per rage room session (electronics, appliances, etc. — excludes The BYO)
Subject to availability and time, we may allow item swapping during your safety induction
Flat-screen TVs & printers are usually available for purchase as add-ons (not guaranteed)
Full safety equipment (PPE) provided

⚠️ Safety & Preparation

What to Wear

Hard-soled, closed-toe footwear (trainers or boots) — MANDATORY
Comfortable clothes suitable for high-intensity physical activity
Dress for movement — you'll be smashing and breaking things!

Safety Rules

Personal Protective Equipment (PPE) is MANDATORY — no exceptions
Our PPE goes up to 6XL
Maximum of 2 people in the rage room at any time
3 People: Our "Tagger" system allows up to 3 people to be assigned to a Rage Room. 2 people smash in the room while the third tags in and out whenever they like.
Minimum age: 8 years old AND minimum height 1.2m (Rage Rooms) or 1.4m (Axe Throwing) — NO EXCEPTIONS. Under 18s must be accompanied by an over-18 who must remain within the building for the entirety of the activity
Follow all staff instructions during your safety induction

Group Size & Room Allocation

We allocate rooms based on your group size to ensure everyone gets the full rage experience:

2-3 People: 1 Rage Room
4-6 People: 2 Rage Rooms
7-9 People: 3 Rage Rooms

Multi-room tagging allowed: Feel free to rotate between rooms and mix up your groups throughout your session.

⚠️ Important

Failure to comply with safety requirements may result in your session being terminated without refund.

📅 Booking Policies

Our No Refund Policy

We operate a strict NO CANCELLATION and NO REFUND POLICY.

You MUST be 18 or over to make a booking
No refunds will be given except if advertised items are unavailable
On time is 15 minutes before your activity start time
Late arrivals may lose part or all of their activity experience time
No refunds for late arrivals or no-shows

Making Changes

Booking amendments allowed up to 24 hours before your session
Changes subject to availability
Contact us as soon as possible if you need to make changes

🕒 Time is Precious

Please arrive 15 minutes before your booking start time for check-in, getting ready, and safety briefing.

Late arrivals will still finish at their original end time — we can't extend into other bookings.

📍 Contact & Hours

Get In Touch

Email: maidstone@rageout.co.uk

Address: 89 Bank Street, Maidstone, Kent ME14 1SD

Opening Hours

Thursday: 12:45 – 18:00
Friday: 12:45 – 20:00
Saturday: 09:45 – 20:00
Sunday: 09:45 – 18:00

🎁 How to Use a Gift Voucher

Start your booking as normal and proceed to the payment screen.
Click "Pay with a Gift Voucher" near the top of the payment screen.
Enter the G-number printed beneath your voucher barcode — format G123456-123-123456.
Confirm and complete your booking.

Vouchers are valid for 12 months from purchase. Need to buy one? See Gift Vouchers.

🏷️ Using Discount Codes

Discount codes are offered for specific promotions, partners, or qualifying groups only. Please only use a code if you are genuinely eligible to do so.

Only one discount code can be used per booking, and discount codes cannot be combined with other promotions or offers (for example a World Cup or seasonal/holiday promotion).

For example, Blue Light Card discounts are only valid for eligible Blue Light Card holders, and proof may be requested at check-in. Some third-party coupon websites list codes without clearly explaining eligibility requirements.

If an invalid or ineligible discount code has been used, the difference will be payable before your activity starts.

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Before You Book