Before You Book

Everything you need to know before your visit

📋 What's Included

  • Minimum of 10 'smashable' items guaranteed per rage room session
  • Up to 3 'breakable' items (electronics, appliances, etc.)
  • Subject to availability, we may allow item swapping during your safety induction
  • Large flat screen TVs available for purchase as add-ons
  • Full safety equipment (PPE) provided

⚠️ Safety & Preparation

What to Wear

  • Hard-soled, closed-toe footwear (trainers or boots) - MANDATORY
  • Comfortable clothes suitable for high-intensity physical activity
  • Dress for movement - you'll be smashing and breaking things!

Safety Rules

  • Personal Protective Equipment (PPE) is MANDATORY - no exceptions
  • Our PPE goes upto 6XL
  • Maximum of 2 people in the rage room at any time
  • Groups of 3: We can accommodate 3 people per booking using our "Tagger" system - while 2 people smash in the room, the 3rd person can tag in and out as often as you like
  • Minimum age: 8 years old (under 18s must be accompanied by an over 18 who remains within the building for the entirety of the activity)
  • Follow all staff instructions during your safety induction

Group Size & Room Allocation

We allocate rooms based on your group size to ensure everyone gets the full rage experience:

  • 2-3 People: 1 Rage Room
  • 4-6 People: 2 Rage Rooms
  • 7-9 People: 3 Rage Rooms

Multi-room tagging allowed: Feel free to rotate between rooms and mix up your groups throughout your session!

⚠️ Important

Failure to comply with safety requirements may result in your session being terminated without refund.

📅 Booking Policies

Our No Refund Policy

We operate a strict NO CANCELLATION and NO REFUND POLICY.

  • No refunds will be given except if advertised items are unavailable
  • Late arrivals may lose part or all of their 30-minute experience
  • No refunds for late arrivals or no-shows

Making Changes

  • Booking amendments allowed up to 24 hours before your session
  • Changes subject to availability
  • Contact us as soon as possible if you need to make changes

🕒 Time is Precious

Please arrive 15 minutes before your booking time for check-in, getting ready and safety briefing.

Late arrivals will still finish at their original end time - we can't extend into other bookings.

📞 Contact & Hours

Get In Touch

Phone: 01622 925107

Email: maidstone@rageout.co.uk

Address: 89 Bank Street, Maidstone, Kent ME14 1SD

Opening Hours

  • Thursday: 13:00 – 18:00
  • Friday: 13:00 – 20:00
  • Saturday: 10:00 – 20:00
  • Sunday: 10:00 – 18:00

Phone lines available during open hours for any questions.

Ready to Book? Let's Go!